Terms and Conditions for Reelio

Last Updated: March 26, 2025

Welcome to Reelio!

These Terms of Service ("Terms") govern your use of the Reelio website at https://reelio.ai ("Website") and the services provided by Reelio. By using our Website and services, you agree to these Terms.

1. Description of Reelio

Reelio is an AI-powered video content generation platform for your social media channels. We help you create, schedule, and manage video series effortlessly.

2. Subscription Plans and Payments

Reelio offers various subscription plans with different features and pricing. By subscribing to a paid plan, you agree to pay the applicable fees as described on our pricing page. We offer both monthly and yearly billing options.

We use Stripe as our payment processor. When you provide payment information, you represent that you are authorized to use the payment method, and you authorize us to charge your payment method for the services you've selected.

Subscription fees are billed in advance on a recurring basis, depending on your billing cycle (monthly or yearly). You can cancel your subscription at any time, but we do not provide refunds for the current billing period.

3. Free Tier Limitations

The free tier of Reelio has limited functionality, including restrictions on the number of series and posts per week. These limitations are subject to change at our discretion.

4. TikTok Integration

Reelio offers integration with TikTok to publish content to your TikTok account. By using this integration, you authorize Reelio to:
- Access your basic TikTok account information
- Upload videos to your TikTok account
- Publish content on your behalf
- List your videos

You acknowledge that your use of TikTok through our service is also subject to TikTok's Terms of Service. You may disconnect the TikTok integration at any time through your account settings.

5. Content Ownership and Usage Rights

You retain ownership of all content you create using Reelio. However, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and display your content solely for the purpose of providing and improving our services.

For AI-generated content, you are responsible for ensuring that your use of such content complies with applicable laws and doesn't infringe on third-party rights. We do not guarantee the originality of AI-generated content.

6. User Data and Privacy

We collect and store user data, including:
- Authentication information (email)
- Payment information (processed via Stripe)
- TikTok account information (when connected)
- Content preferences and settings
- Usage data

For details on how we handle your data, please refer to our Privacy Policy at https://reelio.ai/privacy-policy.

7. Non-Personal Data Collection

We use web cookies and similar technologies to collect non-personal data for the purpose of improving our services and user experience.

8. Service Availability and Modifications

We strive to provide uninterrupted service, but we do not guarantee that the service will be available at all times. We reserve the right to modify, suspend, or discontinue any part of our service at any time.

9. Prohibited Uses

You agree not to use Reelio for any unlawful purpose or in any way that could damage or impair the service. Prohibited activities include but are not limited to:
- Creating or distributing harmful, offensive, or illegal content
- Attempting to gain unauthorized access to our systems
- Using the service to infringe on intellectual property rights
- Engaging in any activity that disrupts or interferes with the service

10. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or if your usage poses a security risk.

11. Disclaimer of Warranties

The service is provided "as is" without warranties of any kind, either express or implied.

12. Limitation of Liability

To the maximum extent permitted by law, Reelio shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the service.

13. Governing Law

These Terms are governed by the laws of the jurisdiction in which Reelio operates, without regard to its conflict of law principles.

14. Updates to the Terms

We may update these Terms from time to time. Users will be notified of any changes via email.

For any questions or concerns regarding these Terms of Service, please contact us at support@resend.reelio.ai.

Thank you for using Reelio!